Frequently Asked Questions
General Company & Services
Schmidt Security has been protecting Ohio families and businesses since 1976 – that’s nearly 50 years of trusted security expertise. Our experience spans residential, commercial, fire safety, and health monitoring services.
We proudly serve communities throughout Ohio with our comprehensive security services. Contact us at 419-526-4747 to confirm service availability in your specific area.
Yes! Our professional monitoring center provides round-the-clock surveillance and emergency response coordination, ensuring your property is protected even when you’re not there.
Our free consultation includes a thorough assessment of your property, identification of potential vulnerabilities, customized security recommendations, and a detailed quote with no obligation to purchase.
Residential Security
Absolutely! Our modern systems include smartphone apps that allow you to arm/disarm your system, view live camera feeds, receive instant alerts, and control smart home features from anywhere.
All our security systems include battery backup that keeps your system operational during power outages. Most systems can run for 12-24 hours on backup power, and cellular communication ensures monitoring continues.
Our pet-immune motion detectors are designed to ignore animals up to 80 pounds when properly installed and calibrated. We’ll configure your system specifically for your pets during installation.
Our monitoring center responds to alarm signals within seconds. We immediately attempt to contact you and, if necessary, dispatch local emergency services according to your predetermined response plan.
Commercial Security
Yes! We specialize in integrating security systems with existing business infrastructure, including access control, time clocks, and building management systems for seamless operation
Most insurance companies offer significant discounts for businesses with professionally monitored security systems. We can provide documentation to help you maximize these savings with your insurance provider.
Absolutely! We understand industry-specific security requirements and can design systems that help you meet compliance standards while providing comprehensive protection.
Fire Safety
Most fire safety systems require annual inspections to meet local codes, though some components may need more frequent testing. We provide comprehensive maintenance schedules and handle all required inspections.
Smoke detectors respond to smoke particles and are ideal for early fire detection. Heat detectors respond to temperature changes and are better for areas where smoke detectors might have a false alarm, like kitchens or garages.
Yes! We service and maintain fire safety systems from all major manufacturers, even if we didn’t originally install them. Regular maintenance ensures reliability when you need it most.
Health & Senior Monitoring
When you press your medical alert button, you’re immediately connected to our monitoring center. Our trained operators assess the situation and can contact family members, doctors, or emergency services as needed.
No problem! Simply tell our monitoring operator it was accidental. We understand false alarms happen and will never make you feel bad about testing your system or accidental activations.
Yes! We can set up your system to automatically notify designated family members or caregivers when your medical alert is activated, keeping everyone informed while respecting your privacy.
Technical & Installation
Most residential installations take 2-4 hours, while commercial installations vary based on system complexity. We’ll provide a time estimate during your consultation and work around your schedule.
Our local service team provides ongoing support for all our customers. Call 419-526-4747 for technical support, and we’ll troubleshoot over the phone or schedule a service visit if needed.