Security Officers know that accurate and complete reports are essential to a well-run security operation. They keep their daily logs or activity reports carefully, logging special visits and other occurrences as they happen. When officers see things that are out of order, or potentially hazardous, or just not as they should be, they correct the things if they can. But the officer will always enter the incident on the incident report to notify the management of the company.
Note taking and reporting. Security Officers will be required from time to time to record incidents and activities on a variety of report forms. A thorough knowledge of these reports forms and the manner in which they are to be completed is essential. These reports serve as a medium whereby the effectiveness of the individual security officer, as well as the effectiveness of the entire program is evaluated. The officer’s reports are easily read, timely, complete, clear to understand, accurate and brief.
The individual security officer must complete the following reports during or at the conclusion of each shift. A pen and pocket notebook are as much a part of the daily uniform as the badge is. The notebook will serve to record on the spot observation and incidents.
1.1 DAILY ACTIVITY REPORT
Security Officers are required to fill out a “Daily Activity Report” during their tour of duty. On this form, questions are asked as to unsealed or damaged fire equipment, locations of motors left running, location of leaks, location of lights burned out, suspicious circumstances, etc. Any unsafe condition would be checked in the “yes” column and further explanatory remarks made on the report. Any report of an unusual situation should be simple, brief, and to the point, but all information necessary to form a “mental picture” for the reader should be included.
1.2 UNUSUAL INCIDENT REPORT
This report is completed by the security officer to record any unusual incident occurring during the shift. It is most important that complete details be included and that the report states all of the facts clearly so that there can be no possible misunderstanding. The clear presentation of a report can be accomplished only by answering the basic principles of: who, where, why, and how.
1.3 ACCIDENT REPORT
The security officer when called to investigate any accident occurring on company property or the immediate vicinity completes this report. The report must state clearly the circumstances of the accident and the information necessary to form a “mental picture” for the reader should be included. It is also important to secure personal information from persons involved in the accident.
1.4 FIRE REPORT
This report is to be completed by the security officer any time there is a fire or indication of a fire on his post.
1.5 ANNOYING TELEPHONE CALL LOG
1.6 BOMB THREAT CALL CHECKLIST QUESTIONS
2 reports – 1 for the client and 1 for Schmidt Security Pro
1.7 NATURAL DISASTER REPORT